Phase 1 of reopening
During the initial period, we are obligated to giving priority to dental emergencies and treatments that were suspended prior to the government shut-down. We must also continue to observe strict social distancing which necessitates the need to introduce a buffering period between patients arriving and leaving the surgery, thus reducing our ability to see our usual volume of patients per day.

Phase 2 of reopening
Return to routine dental care, albeit in a restricted and limited capacity, from 1 August 2020.

Patient Portal System
To enhance our contactless Patient experience at Imogen dental, we are delighted to announce the launch of our Patient Portal system. From the comfort of your own home you can now complete mandatory documents such as medical history, consent, and NHS forms prior to your visit. A link will be sent to your smart phone two days before your appointment.

Please follow this link to watch a short video and see how you will benefit using the system prior to you next visit.

We will still be maintaining our emergency telephone service for advice. Dental emergencies include: severe pain for over 48 hours facial swelling, trauma, or uncontrolled bleeding.

Please bear with us
We aim to be back to the "new normal" as soon as government and medical advice allows.

Please do not arrive at the practice unannounced. No new dental appointments can be booked at this stage.

We understand this is inconvenient and it may mean the treatment timelines are extended. We will be able to reconvene normal service once it is safe to do so. If your appointment needs to be postponed, one of the team will be in touch.

Thank you for all your support during these uncertain times. Stay safe and we look forward to seeing you all soon

Post-COVID-19 return to work policy - 1 June 2020

New Patient Journey

Covid19 treatment consent
Please download and complete our Covid19 treatment consent and Confidential Medical History and bring them with you.