Patient Portal System
To enhance a minimum contact experience for patients at Imogen dental, we are delighted to announce the launch of our Patient Portal system. From the comfort of your own home, you can now complete mandatory documents such as your medical history, consent, and NHS forms prior to your visit. A link to access your portal will be sent to your smart phone two days before your appointment. If you do not own a smart phone, please let the reception team know that you would prefer your portal link to be sent via email.

Please follow this link to watch a short video and see how you will benefit using the system prior to you next visit.

We will still be providing our emergency telephone service for advice. Dental emergencies include: severe pain for over 48 hours, facial swelling, trauma, or uncontrolled bleeding.

Attending the practice
During this time, we are unable to allow any patients who do not already have an appointment into the practice, so please do not arrive at the practice unannounced.

By following our new protocols treatment timelines may be extended, we understand this can be inconvenient for patients. If your appointment needs to be postponed a member of our team will contact you.

Thank you for all your support during these uncertain times. We look forward to seeing you all soon, stay safe.

Return to work policy, during the COVID-19 pandemic - January 2021

Please view the full document here COVID-19 return to work policy

New Patient Journey - since reopening August 2020

Covid-19 treatment consent
If you are unable to access your patient portal, please download and complete our Covid19 treatment consent and Confidential Medical History and bring them completed to your appointment.